Trying to add an active bank feed for RBS and anytime trying I always get this error:
‘‘The bank failed to respond and their Open Banking interface may be down. Please retry in 15 minutes.’’
Can anyone please help and tell me how to sort this issue out? Thanks
Have you tried it in a different browser or browser set to private mode?
Sometimes it does help to revoke the feed and start from scratch.
If this doesn’t help it is most likely on RBS side. May you should contact them
My RBS QF feed wasn’t syncing the past few days, saying “disconnected”. I revoked the connection and tried to re-add my RBS account, just getting this now: “The bank failed to respond and their Open Banking interface may be down. Please retry in 15 minutes.”
Anyone else having the same?
Hi @Stephen_Readman I have merged your post as @JakeAndre is having the same issue.
We are looking into this now and will let you know as soon as it has been resolved
We have made some changes so this issue should now be resolved. Please let us know if you are still having problems connecting
Working perfectly - thanks for your help Beth
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