Hi, how do I recharge a customer at a later date without asking for the card details? I booked a shipment for a customer and they paid the full amount that same day. After a week FedEx invoiced us some extra charges incurred due to greater weight than what was declared. Customer declared 50kg but the correct weight is 75kg, so I need to be able to charge the customer on that same card without out needing to request the card details.
Hi @GP1,
This would be something you would need to contact your card payment processor. Unfortunately that is not something we can help with.
This topic was automatically closed after 7 days. New replies are no longer allowed.