Hi, I’ve just reconcile led my account and I’m £2,659 short. What could that be,
Thanks
Hi @Debpaul
It would be down to missing transactions. Using the reconciliation tool, do a small range at a time and compare it to your bank statements. That should hopefully lead you to where the transactions are missing.
The other thing to consider is your opening balance - did you have money in the account prior to using QuickFile? If so, you may need to enter that under your bank account settings, and journal it so the system knows where the money has come from
There’s more on this topic here, should you require it:
http://community.quickfile.co.uk/t/how-do-i-remove-opening-balances-from-suspense-account/8220