Hi i’m having major difficulties reconciling my account - its over 30k short of the actual amount - ive noticed going back through to nov 23 there are duplicate outgoing entries ? is there a quick way of removing these once they’ve been tagged ?
Hello @jdmaddog
To delete items you can click the red cross to the right of them.
I would reccomend checking what they are tagged against,
For example if it is an entry tagged against an invoice, is the invoice a duplicate? as deleting the bank transaction will mark the invoice outstanding again. If the invoice is a duplicate you may also need to delete it as your sales/purchases will also be incorrect.
Duplicates aside, I would also reccomend checking the opening balance on the account to ensure it is accurate (View the account > Options > Settings) as the balance on the account is made up of all transactions plus the opening balance.
Example from test data
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