Recurrent Invoice Generation Time

[redfox]

Hi,

I’ve set up a number of recurrent invoices - I have one for 01 May - today - they are all set as active and under the Schedule column, it says:

> Next invoice due: 1 May 2019

But it has not created the invoice?

I’ve received payment (as it’s a standing order from a client) however I can’t lodge it as the invoice hasn’t been created.

Are they created at a particular time of day?

Thanks, Tim.

[ian_roberts]

There’s a much larger number of recurring templates to fire on the 1st of the month compared to any other day, so it can sometimes take til mid afternoon before they’re all complete. I’ve always found they get there by the end of the day.

[redfox]

Ok thanks - I’ll just wait - I wasn’t sure if it either hadn’t triggered overnight (has assumed maybe it would run at midnight), or if there was a specific time of the day when they ran?

Sounds like it’s a queue that it works through…

[QFBeth]

Hi @redfox,

If the invoice has still not appeared by COB today please let us know and we can double check there are no issues

[redfox]

Hi Beth,

I’ve just rechecked now, and the two recurrent invoices due today have been created (not sure when as I’ve not checked since around mid-day).

Thanks,

Tim