HOME / COMMUNITY Switch to knowledge base

Recurring invoices not emailing

Hi
I created some recurring invoices this morning with a start date of today and they haven’t been sent yet ?
How can I push them to go, I read that they should of been emailed after apx 15 minutes.
Thanks

Hi @SarahSJM,

With it being the first of the month there are a large quantity of invoices being sent out today. The invoices will be sent out and are in the queue but it may not be until this afternoon.

We aim to have all invoices issued before the end of the average working day

1 Like

Thanks Beth.
It’s the first time I’ve used recurring invoices so I wanted to make sure I hadn’t missed something.
Sarah

This topic was automatically closed after 7 days. New replies are no longer allowed.