Refund on the same day

[cedev]

Hi,

I have been using the refund from supplier and it works brilliantly. In one occasion though, it can’t find the corresponding invoice as the refund happened on the same day than the invoice.

Would it be possible to change the search criteria?

(The workaround is to change the date of the invoice)

Thanks,
Cédric

[QFMathew]

Hi @cedev

The date on this shouldn’t make a difference.

I’ve just tried this on a test account where the invoice, the paid date, and the refund date are all the same.

I would suspect there’s something else that’s causing this rather than the date. Are the refund and the invoice the same currency and value? Is the invoice made up of more than 1 nominal code?

[cedev]

Hi Mathew,

OK.

I didn’t see anything different from the other cases. I ended up modifying the transactions as they were imported using a csv file.

Thanks for your help,
Cédric