Here’s what’s been done.
Raised an invoice for £3,672
Client paid £510 by mistake and this was allocated to invoice so now shown as partial paid with balance of £23,490
VAT return completed so this locked down
Client asked for refund so they could pay whole amount and this was refunded in the following VAT quarter
I can’t seem to tag this debit to refund the £510 as when I try to raise a credit note for this I get a blank credit note where I cannot enter any amounts. Perhaps this is because the original is locked down ?
If you know how I can remedy this today then let me know but if not I believe I may have a workaround.
This is what I’m thinking:
Leave £510 refund untagged
When client pays this invoice in full they will pay £3,672 so £510 will become unallocated or essentially a prepayment
Refund this overpayment on Quickfile by bank transfer thus placing another £510 debit into the bank account – this would be tagged automatically by Quickfile
Delete the actual untagged £510 debit to correct the bank balance.