Remove credit from Client

Hi, I’ve had a direct debit setup,

Everytime I’ve made an invoice I also marked the invoice as paid,

Later I found out that when the direct debit is complete £100 is added to the customers credit as well,

How do I remove the credit?

Best wishes,
Paul

You should not mark the invoice as paid, this will done automatically when the DD payment is collected, you can delete the credit by going to the client and then clicking ‘View >> All Payments’:

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Theres two uses cases here,

If the customer pays the invoice via the client dashboard,

Or if I take the payment via the client view manually,

What the outcome of both of these cases?

Best wishes,
Paul

The system will update the invoice as ‘Paid’ in both cases.