Sales invoice - Show customer reference number

I have accessed the invoice customisation area which permits me to tick a number of boxes one of which is the customer reference number. If I tick this box it does not seemnto be reflected in the resultant invoice layout. What mistakes am I making? Thank you. Mike

Are you referring to “Customer Account Number”?

When selected this will show on the invoice only if the customer in question actually has an account reference specified here (in the client modification screen).

It should then show on the invoice as follows:

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