Santander bank feed not opening?

Support
1

Apologies if there’s already a thread, but I can’t find one… Do feel free to point it out if I’m being dull!

Up until last week the chrome bank feed plug in was working fine with my Santander bank account. Last night it failed to open. The sign in box at the top of the page just failed to appear. Same today.

Is it broke? Is there a problem? Can it be fixed?

I tried reinstalling the plug in, and still nothing. I expect it’s something silly, and I’ll feel daft, but I’m used to it…

Thanks All!
Sarah

2

Hi @SarahB

I don’t have access to a Santander account at the moment to try it, but has the appearance changed at all?

3

It works OK for me.

The QF panel only appears on a specific page on Santander. Try opening the options in the extension and clicking the following link, that way you can be sure the page is correct:

I see something like this:

4

It wasn’t coming up at all. It’s back now, I assume some sort of technical glitch… Nothing’s changed as far as I can see.

But, it appears to be back to normal.

1 Like
5

Glad it’s back to normal, but please let us know of you have further issues