Santander feed problem

Hi,
No data has been imported today.
I tried refreshing the feed but still nothing.

I have checked the bank account and there are transactions.

Hi dipens,
Has the feed worked before? The transaction you mentioned are they from today, then you will see them tomorrow.
Or maybe your feed has expired, have you checked it in the settings. The open banking feeds must be renewed every 90 days.

Hi,
Yes it has worked every single day.
I renewed it yesterday. I suspect renewing has caused something to fall over.

The feed it usually polled around 7am each day - and no issues with data until this morning.

Hi @dipens,

when you go to More Optioins > Refresh Feed do you get any errors?

You could try to delete the feed and set it up as a new one

@QFBeth - No errors.
@rhc will try deleting the feed and setting up again

Hi @dipens,

If you’d like me to take a look at your account then I would be more than happy to. I just need your QuickFile account number which you can send to me in a private message

ok, deleting and adding again did the trick. Will see if it works tomorrow.

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