We are currently using QuickFile’s Year End work-space service to interact with our new accountants, @FaradayKeynes , and we noticed we’re unable to start a new support ticket / message thread via the “Support Tickets” screen.
On this screen, we’re presented with an input field prefixed with “Send new message to”, in which one assumes you can query the names of all staff associated with the accountant you’ve selected to work on your company’s year-end task on, interacting with this input field doesn’t do anything tangible:
A quick check shows there are JavaScript binded events on this input field [focus, keypress and keyup] but the jQuery powered code doesn’t trigger correctly:
$("#txtsearch").keyup(function() {
var n = this
, t = $(this).attr("name");
$(this).attr("name", t + "_autocomplete_label");
$(this).autocomplete({
source: "/handlers/autocompletesearch/UiClientLoginSearch",
select: function(t, i) {
var r = i.item, u;
$(n).val(r.value);
u = r.key;
window.location.replace("/mail/new?recipientID=" + u)
}
})
});
This input field is on the URL space QuickFile: Free Accounting Software
