Hi - I recently set up several of my customers to receive invoices by snailmail. I also uploaded funds to cover the postage costs.
Today when I tried to resend an invoice by snailmail, the system flagged up a message that the invoice template I use is not suitable for sending snailmail invoices, but when I checked the notes on this particular customer, it shows that an invoice was posted to them 6 days ago.
Please can you clarify whether or not the selected invoices are being posted out, as there was no warning or error message when I selected the snailmail option.
Do I need to change my invoice template?