We have a customer who demands that their purchase order number/code appears on the invoice. We did this by setting up the invoice to show “Purchase Ref” and the relevant code.
However the customer did not equate “Purchase Ref” with “Purchase Order Reference” and we had to manually alter the invoice (as an overlay comment on the PDF) to “Your Order / Purchase Ref” to get it through their system.
Is there a way of modifying the field descriptor?
Kind regards.
We try to keep it short so it doesn’t take up too much horizontal space on the invoice header.
I think however this can be overriden using the CSS transform tool. If you have a Power User subscription we can apply a custom label for you. If you’re happy for us to do this I can send you a private message to get your QuickFile account details.
Thanks for such a speedy reply. I quite appreciate the need to keep field descriptors short.
We are not Power Users (only a few transactions) so the CSS option is not viable. I think we will have to resort to ‘educating’ our customer!.
Sorry my error, CSS option is available without a power user sub. I will PM you so to get some more account info.
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