Small amount write offs

I have a sales invoice which has been short paid by 80p.

A search suggests marking it as a bad debt. If I open the invoice and do this, the pop up suggests that the whole invoice could be marked as bad. Is that correct or will it just be the 80p outstanding amount ?

ta.

Hello @david000

It is just the Outstanding value which will be marked as bad debt.

You will see the value posted in the “Bad Debt Write Off” code (8100) as show in the example below

Perfect, thank you very much.

I think that’s worked. It took a couple of minutes to show up in the nominal which confused me but I think it’s all there now.

It does seem to have marked the whole invoice in the client record as everything is zero in there but there is a recent activity to show the bad debt tagged invoice.

Hello @david000

I just checked and it all looks ok.

For reference, I did notice an issue on the invoice page (Loading Bad Debt Allocations hanging), I manager to replicate the issue it on some test data.

(It will not affect your postings)

I logged it and it will be resolved in the next 48 hours

Thanks Steve, much appreciated :grinning: :grinning:

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