SMTP error

[Pini_Tailor]

Hi I am trying to set up SMTP but keep getting the following error

Failure Sending Mail
Unable to connect to remote server

I have tried using port 25, 485 and 587 without any joy, anyone had this issue and resolved it?

[QFMathew]

Hi @Pini_Tailor

If you don’t mind me asking, who is your email provider?

[Pini_Tailor]

I am using crazydomains

[QFMathew]

For regular email setups with Crazy Domains (that is, not using an exchange server), they list the below:

Setting	Value
Outgoing Server	Use mail.mydomain.com (replace mydomain.com with your own domain name)
Username	Your full e-mail address
Password	Your e-mail account password
Outgoing Mail Server (SMTP) Port	465
SSL	YES
SMTP Authentication	Required

Is this what you’re using at the moment?

[Pini_Tailor]

Hi

Yes, this is what I have been trying, I have tried ports 25 and 587 as well as ticking and unticking SSL but no luck. Also asked crazy domains and so far they can’t see any issues.

[QFMathew]

We simply connect through SMTP using the provided settings, but if these are failing it’s more often than not on the mail provider’s side.

I will however send you a private message shortly to take a quick look at your account.