I have several Starling bank accountants and I think I have set a feed up to the wrong bank account.
I have tried to cancel so I can redo
It gives me the choice of just one bank account number and its the wrong one.
Hi @DinahJones
If you go to the bank account on QuickFile, and select Options >> Bank Feed Settings, you can delete the feed on this page. You can then set the feed back up with the correct account.
When you’ve authorised QuickFile with Starling, you will be presented with a list of bank accounts linked to that legal entity with Starling. So when you are authorising it in the Starling app, just double check which account has been selected.
I am presented with just one account number and its not correct
I have two account and the number it gives me is the account I already have a connection set up
That may be your issue. You can’t set up two feeds for 2 accounts under the same login.
You have to set up both accounts under one feed at the time you create it.
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