I sent my client a statement showing only outstanding invoices, generated using the tick boxes to exclude paid invoices, payments and credit notes and emailed the link direct. The client called me, they’ve got every transaction showing on their statement.
I did it again and the same happened. I then generated another outstanding invoice only statement and ticked to attach it as a pdf and sent it with the link, copying in myself.
For some reason, the link is showing every transaction so all the invoices, paid and unpaid, and payments received while the pdf shows the statement I generated, so only the outstanding invoices.
How do I get the statement link to show what I generated which was unpaid invoices only
