I have a number of Stripe payouts between January and April that have no corresponding fees or credits. They are sat in the suspense account. It seems it may be something to do with the stripe feed as after that date it has stripe fees, processing fees, Money in all will stripe references.
Can someone take a look?
M
Hi @rentprem
Were any of the transactions made through QuickFile or were they all done externally (e.g. through your own website or the Stripe dashboard)?
Hi
They were all done through quickfile when people pay. Its only a handful so it must be something that has changed recently.
Hi @rentprem
With payments made through QuickFile we only record the payment itself and not the fees or transfer. This has always been the case for QuickFile payments.
If the payment was done externally to QuickFile, then they should be importing.
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