I noticed that my stripe holding account was showing a negative figure and I since discovered duplications of pay outs.
These duplications are displayed with the Reference of ‘Stripe Payout’ and ‘Transfer to You Store IT’. We had this problem before but QF explained it was a bug and it was resolved but it still appears to be happening.
What we have noticed is that once a payment is made, 2 days later we get the STRIPE PAYOUT. Which is fine and what we believe to be correct but then 4/5 days after the STRIPE PAYOUT we get the same, duplicate transaction with the reference of Transfer to You Store IT LTD.
Are you able to check these for us and confirm how it is happening, is it a bug or is it the rule we have set up when tagging. I am prepared to delete the duplicates but will keep them for your investigation.
E.G of Duplicates
02/12/18 Transfer to YSI is a duplicate of 28/11/18 Stripe Payout etc