Supplier account linked but no invoices come through

Hi Folks,

We invited a supplier to invoice us using QuickFile.

They created an account and I can see our account linked to theirs when I view invoices and theirs linked to us under suppliers, but the invoices they issue never actually come through when they should.

Could you please look into this? Happy to provide you the name of the supplier account and our account if you tell us where to send the info to.


Asif N

I had a quick check on the supplier account and it seems that the invoices are getting raised in USD. Unfortunately client supplier mapping only currently supports GBP invoices. Any raised in a foreign currency will not be mapped.