Supplier invoices in wrong account

Support
1

Hi there,
I have a affinity account with two companies and a supplier who invoices both of them. When I created second account my supplier by mistake opened account for new company under old email and all invoices went to one old account. Now I switched off auto-import invoices but still when I log into control panel created by my supplier there is a note: “This supplier is linked to your QuickFile account”. And it is incorrectly linked. How can I sort it out so I can see correct invoices on correct accounts?

Thank you
Kris

2

Hi @motoko

I’ll send you a private message to get a few more details off you. Look for a green notification in the top right hand corner

3

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