Supplier Overpayment

Support
1

I made a payment to a supplier which exceeded the value of the invoices by £30. I have allocated the payment to the invoices and it leaves the £30 “unallocated”. (The overpayment doesn’t show up in the Creditors Ageing)

I have now had a refund from the supplier - how do I enter this to clear the unallocated payment?

Thanks

2

Hi @Hugh1

You will need to find the payment first, by going into either Purchases > View Payments, or viewing the supplier and going to View > All Payments:
or

Then, find the payment this relates to, and click ‘View Details’

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Select ‘Refund Balance’:

Enter the details, including where you want the money to go (e.g. Current Account):

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And save. This will now appear on the payment slip, and also in the bank account you selected:

Hope that helps!

3

Excellent, many thanks

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