Tagged but unpaid

I received a single payment in respect of 8 invoices but I tagged the transaction only for 4 since I couldn’t recall the nominal code for the remaining 4.

When I returned I de-tagged the transaction, then tagged it again using the Split Transaction feature and all seemed well.

When I next loaded the system it showed in the “Money You Owe” slot an amount which was the sum of the above 8 invoices.

I was reluctant simply to mark each invoice as Paid in full on the date of the payment received with method “Bank Transfer” in case I caused some kind of double accounting.

So, if someone could let me know how to safely show those invoices as paid I would be most grateful.

Hello @willtfrank

It sounds like you have tagged the payment directly to the nominal codes rather than paying off the invoices.

I was reluctant simply to mark each invoice as Paid in full on the date of the payment received with method “Bank Transfer” in case I caused some kind of double accounting.

If you did pay off the invoices you would have doubled up on the payments. Currently the nominal balances will be wrong as you have affected each code with the invoice and the directly tagged payment.

Example
8 x £100 invoices and 1 Receipt of £800
Tagged directly to 8 nominal codes = 8x£100 payments (no links to the client accounts)
As a result you have 8 unpaid invoices of £100

If the invoices are all for the same client

  • De-tag the receipt in the bank
  • Tag it as Payment from a customer > Pay down multiple invoices or assign to a client account > Select the customer and tick the invoices you wish to pay

image

If the invoices are for different clients

  • Delete the payment
  • Open each invoice and use the log payment option

Example

  • £800 tagged payment - Deleted
    The codes are de-tagged and the bank balance reduces by £800
  • Pay off the 8 invoices
    The invoice balances are cleared and the bank balance is corrected by the 8x£100 payments

Hi Steve,

Yes, I tagged the payment to the relevant nominal codes because the payment was not actually made by a client but rather was the sum of the 8 invoices simply to save the need to make 8 separate transfer and I couldn’t see a way to bring up the invoices. Doesn’t seem as if that was such a time saver, after all!

Anyway, I did what you recommended in your example 2 which caused the bank statement to show 8 transfers rather than 1.

Many thanks for your guidance.

Will

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