When I have to refund an overseas customer in Paypal the exchange rate is invariably worse, so the amount in GBP refunded is greater than the original payment. QuickFile will not allow me to tag this refund to the purchase because the amount is greater. How do I tag the refund?
You would need to go to the invoice and credit note it manually, this will give you more flexibility to nominate the exact amount refunded in GBP. Any duplicate bank entry can then be deleted.
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