Tagging paypal refund against credit note


I tagged a Paypal transaction against an invoice. Subsequently I refunded a proportion of the invoice to the customer via Paypal, and raised a credit note for the amount. However I don’t have the option to select the credit note when I try to tag the transaction.

Can you help please?

Can you please provide the date and amount of the refund in question?

As long as the original sales invoice predates the refund and the value of the refund does not exceed the value of the original sale you’re trying to tag against it should appear in the list.

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