Team management problem

Hi
I tried to set my accountant up as a part of our team but it says

This Email address has already been registered to another QuickFile account. To manage multiple QuickFile accounts from a single email login

However she has no knowledge of this ??? can you help or advise

Hi @Joy

If your accountant would like to contact us directly, we can have a look at what accounts their email address is associated with.

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