This endpoint is disabled for your creditor - please contact support

Support
1

Hi

Have anyone has similar issues. Client unable to pay .

Error message

This endpoint is disabled for your creditor - please contact support

Thank you

2

Hi @valmar

Would I be correct in thinking they’re trying to pay by GoCardless?

If that’s the case, it’s GoCardless who have disabled it rather than QuickFile. You would need to reach out to them - it could be as simple as some information required on their end.