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TSB bank feed stopped working


#1

hi, i notice my bank feed from TSB business has stopped working on the 9th.

im not sure if i should press something or do something, dont want to cause any further issue, its missing the last 20 or so transactions.

|Connected On:|08/10/2018 11:14:08|
|Bank Name:|TSB Business Banking|
|Last Polled On:|19/11/2018 04:02|

any ideas?

thanks
scott


#2

Hi @magnacom

You can try a manual refresh for the feed by going to More Options >> Refresh Bank Feed. This will do one of two things:

  • Run successfully and prompt you for a “from date”
  • Prompt you for login details

Can you give this a go please and let me know if this works?


#3

it did take quite a while retrieving security info…

image

but completed as you said and i got the last weeks or so, just was a little nervous…

looking good, thanks once more.

cheers


#4

Glad to hear this is working all OK now. Please don’t hesitate to let us know if you have any further issues


#5

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