Unable to add NatWest feed

Bank Feeds
1

I’m having trouble setting up the Natwest Bank Feeds feature on quickfile. I am not able to add Natwest to banking feeds. any idea how can I sort out this problem?

2

Hi @suleyman

Sorry to hear you’ve experienced some issues here.

Are you seeing any errors? Can you give us a few more details please? For example, what steps did you take to see this error?

3

Hi Mathew,
I can select which account to connect to QF, after select to account. I got this message “Page Expired
The page you are trying to access is no longer available.”

4

Hi @suleyman

When you see this message, does it show “quickfile.co.uk” in the address bar?

5

Hi Mathew,
the message comes with these link.
https://secure1.natwest.com/as/XsuL0/resume/as/authorization.ping?consentStatus=92ac4b1e20c73b6b6b69f8ac0cfc818

6

Unfortunately, the issue seems to be on the NatWest side of things, which we have no control over.

You would need to reach out to their customer support team.

7

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