Unable to export Bank info

I am trying to export the bank information (as i do every month or so in to a .csv to do a manual rec

However when I click on export I get this message and then nothing downloads

Image removed to protect business data

Please can you help?

Hi @selfstorejct26, I passed this on to the development team.

Stand by for further updates.

Thank you :thumbsup:

This issue has now been resolved. The CSV exports are in working order.

EDIT:

Due to maintenance works we’re undergoing the above issue may persist throughout the day and should be fixed by the end of play today.

You should be OK now, although please let me know if you encounter any further problems.

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