VAT accounted on sales invoices for non-vat registered entity

Support
1

Hi,

I have just noticed that Quickfile has automatically started adding vat on my most recent sales invoices, although my company is not VAT registered. I know that I am close to the registration threshold, but I am not planning on going over it so there is no need to account for VAT. I dont know how to fix it - when I open my invoices it shows there is not VAT, but when I go to the general ledger accounts I can see account named sales tax control account and when I login to it I can see that vat was accounted for on a number of invoices??? would you be able to look at it and correct it and if possible explain how to prevent this from happening in future?

My company name: Accounts Control (Uk) Ltd

Thank you

2

Hi @accontrol

This is controlled by a setting on your account. We wouldn’t automatically enable or disable this.

Whenever the VAT settings are updated however, there is a trace left in your event log, so it’s worth checking through this to see when this happened, and who done it.

Is there actually a balance on this nominal code?

3

Hi Mathew,

I have not done anything. I am just checking my VAT settings and there is non left - the box wheather the company is vat registered is un-ticked. I am quite experienced and I am sure that I did not make any changes to the program. That is why I refereed to the issue as system bug - because its abnormal.

It doesnt make sense either as when I open invoices there is no vat on them when I go to sales tax control account I can see recorded transactions such as “vat on invoice00…, vat on invoice…” when I open the invoices from there I can see 20% VAT on them, but when I go to my sales invoices list from the dash board and open the same invoices there is no vat on them

Kal

4

VAT won’t show when editing the invoice if VAT is enabled.

Are there any “VAT Settings Updated” records in your account event log?

5

VAT is not enabled and it has never been.

There is nothing shown in the event log. I haven’t touched my company settings. All i do is upload invoices and match payments received to them as I have been doing it for years.

Kal

6

I’ll send you a private message now so we can discuss this further.

7

Hi I have played with it and I think its fixed now. I went to my vat settings and enabled them then disabled them again and when I look at the invoices the vat was added onto old invoices when I was checking what it would be if I was vat registered on flat rate and then it was disabled, but it left some vat accounted for which I will now journal out

8

This topic was automatically closed after 7 days. New replies are no longer allowed.