VAT error on services invoice to French individual

[justbreve]

I just realised I made a mistake on an invoice due to VAT changes after Brexit.

I added to VAT to an invoice for services to a French based resident. Invoice is now paid.

Is there a way to credit the VAT and refund the amount without cancelling the whole invoice. Invoice is paid in full on the system.

There is no VAT due now, due to the changes.
Thanks.

[QFMathew]

Hi @justbreve

Just to confirm - are you looking to refund just the VAT on the invoice?

[justbreve]

Yes correct. Just VAT

[QFSian]

Hi @justbreve

You will need to create a VAT only credit note.

If you create a credit note against the invoice as you normally would, but then have one line as minus Net + VAT and the other line as just Net. This will give a Net 0 credit note, but then leave the VAT as the credit note total. Similar to the attached image:

If you have any further questions, please don’t hesitate to ask.

[justbreve]

Perfect thank you! And when I save will it give me an option to pay via bank?

[QFSian]

Hi @justbreve

When you click to save the credit note, it will give you the option to either create a new transaction in the bank account, or you can keep the credit on account for future use.

[justbreve]

Perfect. Thanks Sian