I have recently started to see a VAT inclusive total below the item lines on an invoice.
e.g.
Task Notes Rate Half hours Total
Labour Job number 1 30.00 2 60.00
Labour Job number 2 30.00 3 90.00 180.00
Item Description Unit Cost Quantity Total
Travel Travel Charge 0.45 20 9.00
The invoice then continues as expected with the correct Sub total, VAT (20%), Total
Where is the 180.00 coming from? I’ve never seen this on our invoices before.
I’ve attached a screenshot showing the 180.00 appearing on the invoice. It would appear to be the VAT inclusive total of the item lines above. It confuses my customers and I don’t know how I’ve managed to get it on there.
At present, there’s no change in this behaviour, so still getting customers querying the figures. I suspect someone must be doing something with it, as our invoice design has changed from the purple colours you can see in the screenshot I sent, to a cyan colour!
I’m not sure how the invoice colour would have been changed, this may have been accidental when testing something on your account.
The bug has been logged and the dev team I believe have worked on a fix for this and it’s just waiting for some final checks before the update goes live. I will let you know once it has been updated so that you can let us know if you are still having issues
Some changes were made here so that the figure is showing the sub total correctly. In your example above it should now show the figure £150 rather than £180.
