VAT username


I have just registered for VAT and having trouble with the VAT settings.

I have enabled online filing and when i put in my username and password (HMRC login number & password) I save the details, when saved my username shows my email address . . .is this right?

It wouldn’t be an email address. I would suspect you have some form filling tool/extension running that’s just overwriting it every time with your email address.

What browser are you running? Do you have any form filling extensions running like LastPass?

Hi Glenn,

Thanks for your reply. I’m using Maxthon cloud browser, and dont use any extensions. I’ll try changing my browser and see if that helps.

Many Thanks

Changed web browser and now no issues…many thanks for your quick reply :slight_smile:

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