When tagging bank entries what is the correct way to tag refunds for goods bought

[EBersey]

Sorry this is a beginner question - but I’ve never really understood what to do…

My business is a recording studio and I am often buying equipment - cables / instruments / Electronic hardware from various suppliers - ebay/online music stores/amazon.

I routinly obtain the reciept → create a purchase using Receipt Hub then when tagging the Bank Account, I simply select payment to a supplier - all good.

What should I do when I return something to a supplier and then they refund me - showing as a credit on the bank accont?

I just want to know the correct method…I think I’ve bodged it a number of times by createing invoices for the refunds - not a good idea I know.

I’m sure I should be creating a Credit Note on the original purchase - but then how do I tag that in the bank account view?

[QFSteve]

Hello @EBersey

I’m sure I should be creating a Credit Note on the original purchase - but then how do I tag that in the bank account view?

This would be the correct method

Example (Invoice £100+vat - paid in full)

• Open the original invoice
• More Options > Credit Note
• Save the credit > Select the bank > Save
• Go to the bank and delete the transaction which came from the feed top avoid duplication.

[EBersey]

Thank you so much… I had kind of tried this but didn’t know that I could just delete an entry from the bank, so was worred about duplicates.

Cheers