Why do my invoices have lots of Zs in all of a sudden?

[tagl]

Why do my invoices have lots of Zs in all of a sudden?

[PeterK]

Hi @tagl, I went to your account, looked at your invoices and see Zs in Invoice Ref field.

I passed it on to our development team, in the meantime please check this post periodically for updates.

[tagl]

Thanks Peter, I’ll keep an eye on this thread.

Tom.

[Glenn]

Just be careful with suffixed letters in your invoice numbers. If you’re issuing a lot of invoices the system will increment through those characters quickly.

1000A
1000B
.....
1000Z
1000ZA
1000ZB
.....
1000ZZ
etc

[tagl]

Sorry, probably being dumb here, but I don’t understand. Aren’t the invoice numbers generated by Quickfile?

[PeterK]

QuickFile generates Invoice numbers in a standard way i.e. QuickFile “suggests” new Invoice Nr based on the Invoice Nr that came before.

At some point you have introduced a letter in your Invoice Nr which QuickFile picked up and worked through the alphabet (new Invoice Nr based on the Nr of the Invoice that came before it). Next, when alphabet letters “run out” system pre-fixed Invoice Nrs with Z and worked through all alphabets again until added second Z and so on, just like illustrated by @Glenn in the above response.

[Glenn]

Looking at your account Invoice #001522D appears to be the first one with a suffixed character, created 8th May. Since then the system has sequenced the invoices alphabetically.

[tagl]

Hi Glenn/Peter.

Thanks for your help. I don’t believe that we added the letter at the end of the invoice number that started this problem, so I don’t understand how to fix it. If you could let us know how to do that then we can do that ourselves and hopefully sort it out.

Tom.

[PeterK]

I checked your Event Log and as you can see the invoice 001522D has been created manually on the 8th of May.

[Parker1090]

You can fix it by editing your next invoice number to exclude the letters. I wouldn’t mess around with previous invoices seems they would have been sent, seen and probably recorded by clients by now.

So, when you create your next invoice, just amend it and it should fix it (although @PeterK - please correct me if I’m wrong! )

[PeterK]

I second @Parker1090 here. Amending those invoices issued with letters could lead to all sorts of complications so I’d leave it as it is.
Your last “regular” invoice number was 002450 therefore pick up where you left off and issue next invoice as 002451.