Yodlee NatWest feed not updating

Hello,

Recently registered with yodlee on our NatWest business account, and it updated initially but has now not retrieved new items since the 4th March. Can’t see anything on the raw data tab either. If you do a manual refresh it’s not pulling the new transactions in either.

Try removing the linkage
refresh the page and add the link again.
It should work.

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Hi @tobyw7

Are you seeing any errors at all? If you view the raw Yodlee log, is anything showing there?

As @KUBE suggests, sometimes removing the link and re-entering your details will work too.

It’s also worth noting that with any RBS bank (Royal Bank of Scotland, NatWest etc.), the feed is delayed by 4 days to prevent duplication of transactions caused by the way they record them.

If you have no joy, by all means, please send me a private message and we’ll certainly try to help further.

Not seeing any errors yet but I’ll keep an eye on it over the next few days to see if it polls again!

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Just to let you know the transactions eventually did show, without having to remove and add the feed again… Patience required :slight_smile:

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Brilliant - thanks for letting us know!

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