That’s the point, though, it’s meant to be an accounting system, not a client system: expecting clients to go to another portal system is just not realistic for large organisation nor even small ones. As was pointed out to you, different organisations have different needs. I note that your own QFSupport comments in other threads recognize the problems with email:
‘Email delivery is a bit of a gamble in some cases, but we try our best to deliver these as reliably as possible. For instance, we use Amazon to send all our emails and run them through tests. But, even something as simple as the subject or the wrong word in the email can be detected as spam.’