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Applying Credit Notes - needs to work better

If I receive a credit note from a supplier, this has to be allocated to a specific invoice - which is fine. IF that invoice has already been paid, the credit note is held as on account, rather than refunded. HOWEVER, when I then try to bulk pay all outstanding invoices, the amount held on account is not offset against the invoices. Rather I need to go and allocate this to a specific invoice and then pay any remainder when I make the bulk payment.

This could work better as:

  • I invariably forget how this process needs to figure it out each time when the bulk payment doesn’t reconcile with their statement.
  • The process of allocating the refund to a specific invoice is in accurate and causes problems down the line if that invoice then requres a credit note allocating against it.
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