Hi there, I’ve been unable to update my First Direct current account since 13 Dec. Everything seems to be set up correctly.
My HSBC feeds have also “paused” since early December - no clues as to why. It says the link doesn’t expire for another 60 days, but there doesn’t seem to be a “RESUME” or “SYNC” option anywhere???
Hsbc had issues with late maintenance in december i remember seeing a post about it. Can you do a manual refresh?
Thanks for that nugget I ended up REVOKING my bank feeds and re-adding them. I then had the option to manually refresh the data since the 3rd of December. It looks like it’s working as I’m now seeing payments from last week - so I just need to check for duplicates from early December.
Last transaction I got from a HSBC feed is dated 8th December.
I tried to revoke the feed and add a new one but I am still not getting in new transactions.
Status of the connections has a green light.
Was anyone able to solve this issue?
When refreshing the feed did you set a date? It may sounds silly but it is a common thing that people forget.
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