I think something like this would be more suited for a CRM system rather than an accounting system. However, you may be interested in this topic and may want to add your comments to it to show your support for the idea too.
Regarding the creation time in the export, I’ll pass this over to our development team to see what’s stored here and whether or not anything can be done. I’ll come back to you shortly.
[Update]
@Johanna_Logan1 - Adding the date to the export shouldn’t be a problem. I’ve logged it with the team to look at adding this and will let you know when it goes live.