Hi,
I have 3 invoices that a customer has short paid on due to CIS deductions. Their payment for all 3 came in as one bulk deposit so I have added to their account as a prepayment. All 3 invoices are short so I need to allocate the correct amount from the prepayment but it automatically wants to settle the total because I have enough to do so rather than me entering how much I want to use.
Normally these things happen singularly so its not an issue. The amount outstanding is paid from an CIS Control account I have.
Is there a way to do this?
I have a similar issue when cashing cheques. The bank normally add multiples together so the auto bank feed shows as one deposit which is difficult to split across multiple client payments. I have to ask the bank to load separately to get round this which is a bit of chore when you have several. Though I would mention both because it involves issues around allocation.
Any advice would be appreciated.