Credit Note exceeds invoice amount - Goodwill Gesture

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We have received a CREDIT NOTE which exceeds the amount of any invoice - (this is a ‘gesture of goodwill’ refund).

There appears to be no way to put this onto their account so that the amount will pay off the current invoice with the remainder going on account to be paid against the next invoice.

Please could you advise me of available options.

Many thanks

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Example:

Unpaid Purchase Invoice = £120.00
Credit Note = £180.00
Goodwill Gesture = £60.00

First Credit Note the purchase invoice in full i.e. £120.00:

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Then follow the guide below for the goodwill gesture payment of £60.00:

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