Credit to Customer

Support
1

Hi,

I have a customer who I need to assign a credit to but this is going to their account rather than a refund, is there any way to do this?

Thanks

Jay

2

When you create a credit note against a paid invoice you will be given an option to refund as a payment to the customer or to hold on account.

3

Hi @FolkLondon,

It is not a paid invoice, I am assigning a Credit against the account as a gesture of goodwill, so there isn’t an invoice that needs crediting, just a payment that I can log against future invoices.

Thanks

Jay

4

Hi @jayjoynson

This may be useful for you:
http://community.quickfile.co.uk/t/customer-client-promotional-goodwill-gesture-credits-offered/1064

5

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