Thank you for your reply. Carriers like UPS, DHL take care of all the hassle, but you’re right they will hold parcels until duties are paid.
I am afraid this is now the reality of the so-called “freedom” and removal of the EU’s “red tape” that buyers need to be aware of.
Just one example in the press:
Brexit: ‘I was asked to pay an extra £82 for my £200 coat’ - BBC News
Brexit: 'I was asked to pay an extra £82 for my £200 coat' - BBC News
Professional advice is a good idea, the trouble is no one knows for sure.