Duplicate Bank Account

[QFMathew]

I’d recommend having a look at the bank reconciliation tool to try and find out where the error is. Take a look at this topic for more information:

Reconciling your bank

Introduction When you have an automated bank feed running on your account, you rarely need to worry about balance reconciliation. The transactions are automatically pulled from your bank so will always be aligned. If however, you’re manually marking invoices as paid then there may be some extra work to get everything balancing. This is where bank reconciliation comes in. When you view your bank statement you will be able to see if your transactions are tagged. When a bank transaction is tagge…

The other thing to do, is check that your payments are from the correct bank account too. Go to Sales > View Payments

And then this will list all payments you’ve received, and it’ll tell you where from - just in case you have a duplicate bank account that’s hidden

Hope that helps!