Fees going into prepayment

[danmills]

When a customer pay via GoCardless the fee we apply goes into the customers prepayment.

How do i clear this balance ?

[QFMathew]

Hi @danmills

How you allocate these for your clients is ultimately up to you. I’ve pulled the below extract from our Knowledge base:

@QFSupport

How you account for the additional handling charge is up to you, you can either modify the invoice and then pay the difference from account or you can bulk attribute them to a separate invoice later.

I hope that helps

[danmills]

Ok that all makes sense thanks.