Ref Customer Credit notes raised not against a specific invoice .Is it possible to raise credits that are not refunded from the bank ?
Could you tell us a bit more about the reason behind the credit note please (e.g. goodwill, promotion, etc.), and we’ll try and advise on the best way to record this?
its a goodwill gesture basically , does not relate to an invoice and they just reduce it from their balance
I think the following thread may help. Although it’s from a supplier perspective, the process would be very similar for a client: Goodwill Credit Note for Supplier
Thank you , it has worked but it is a very strange set up and process .Maybe a simpler system would help ? Just a straight forward credit against the account
There’s a feature request thread for that!
This topic was automatically closed after 7 days. New replies are no longer allowed.